Shipping Policy

Shipping Policy
We are pleased to offer worldwide shipping on all orders.
Important Note: Not all items are kept on hand. DRAW Archive operates as both a curated shop and a sourcing service. Please check each item description before purchasing, as timelines depend on whether an item is ON HAND or EXTENDED SHIPPING.
1. Processing & Business Days
Business Days: Monday–Friday (excluding holidays) for international shipping.
UK Orders: Shipped Monday–Saturday.
Processing Time: Items can take up to 3 business days to be processed prior to dispatch.
2. On-Hand Items
Items labeled “ON HAND” are in our possession and ship within 1–2 business days (up to 48 hours).
UK Orders: Next business day via Royal Mail Special Delivery Guaranteed (tracked & signature required). Contact us prior to dispatch for alternative arrangements.
EU & Europe: Typically arrives within 1 week after dispatch.
U.S. Orders: Typically arrives within 1 week after dispatch.
International: May take up to 10 business days depending on location and customs.
3. Extended Shipping Items
Items marked “EXTENDED SHIPPING” are ordered in upon purchase and must complete authenticity verification and quality checks prior to dispatch.
Average Delivery Time: 2–4 weeks.
Flexibility Required: Times are average guidelines (not guarantees). Worldwide sourcing may involve unforeseen delays.
4. Expedited Shipping Requests
Express/next-day shipping can be requested at an additional cost once an item is on hand or arrives at our warehouse.
Subject to availability and destination.
Must be arranged and paid in full prior to dispatch.
5. Tracking & Customer Support
Tracking: Information is emailed upon dispatch. Please allow 24–48 hours for updates to register.
Updates & Contact: Reach out via the email provided on our homepage or by direct message (DM).
Note: While individual updates during intermediate sourcing stages are unavailable, our support team is happy to answer specific queries.
6. Courier Returns & Uncollected Packages
DRAW Archive is not responsible for parcels returned due to non-collection, incorrect delivery addresses, or unpaid customs duties.
No Refunds: All sales are final; refunds will not be issued for returned packages.
Re-Shipping: Buyers are responsible for monitoring tracking and arranging re-shipping. All return and re-shipping costs must be paid by the customer.
30-Day Limit: Unclaimed parcels or unpaid re-shipping fees after 30 days will result in forfeiture of the item without refund or re-shipment.